NOTICE: Due to COVID-19 the move to Alert Level 4 by the New Zealand Government all our retail stores are now closed, orders can be placed online but won’t be processed until lock down is lifted.
Quick Delivery: We aim to despatch and deliver your order to you as quickly as possible.
Delivery Method and Labelling: Your selections will be delivered to your door via Courier. Please note that we cannot deliver to P.O boxes.
Signature Required: All deliveries will require a signature.
Despatch Notification: Your order status will be updated; to check progress log in to your account.
Delivery Times: We aim to deliver within 7 days if your item is in stock. All back orders will be delivered within 21 days unless personally notified.
Pickup in store: You will be notified by phone when your order is availble for collection. This should be within 10 days unless notified otherwise soon after placing your order. To collect your order in-store, you will need to present a copy of the order confirmation as well as a suitable form of ID. We accept your Drivers Licence or you can also present a Visa, MasterCard, Diner's Card, AMEX, and NZ EFTPOS cards provided they have your name imprinted and a signature.
Rural Deliveries: $300 free delivery offer does not apply. Rural deliveries will incur an additional charge of $10 for every $100 spent. If you do have a Rural Delivery address but do not indicate this we will be unable to dispatch your order.
Deliveries ex Lightingplus Stores: When orders are placed for stock to be delivered from one of our stores they are exempt from the $300 free delivery offer.